Return-to-Base-Warranty (Send-In-Warranty)

You need to report a defective device to the Help Desk over the telephone. If the Help Desk cannot solve a problem over the telephone, you will be informed of which Vye service centre to send the device to. For this, you are responsible for the despatch and insurance of the product.

Vye Computers shall assume the costs for the materials / spare parts and the labour costs as required, as well as the return postage to the sender or to any other address within the country in which the service partner is located.

For full Warranty Terms you should refer to your Vye Computers User Guide and Manual

Warranty support telephone number: 0861 111 358.
Support E-mail: info@vyepc.co.za

Business Hours: 08h00 – 16h30